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Welcome to Trezor: Your Journey to Ultimate Security Begins Here

Congratulations on choosing Trezor, the world's first and most trusted hardware wallet. You've taken the most critical step in securing your cryptocurrencies and digital identity. This page is your dedicated starting point, designed to guide you seamlessly from unboxing your Trezor to managing your assets with complete confidence.

Purchasing a Trezor is more than buying a product; it's investing in peace of mind. In a digital landscape rife with threats, your Trezor device acts as an unforgeable vault, keeping your private keys—the very essence of your crypto assets—offline, away from hackers and malware. Let's get started.

Your Trezor Setup Roadmap

Follow these four essential steps to ensure your wallet is set up with the highest level of security.

Step 1: Get Your Trezor Ready

  • Unbox Your Device: Carefully open your package. You should find your Trezor device, a USB-C cable, recovery seed cards, and keychain stickers.

  • Navigate to trezor.io/start: This is your hub. Always verify you are on the official Trezor website to avoid phishing attempts.

  • Connect Your Trezor: Use the provided cable to connect your Trezor to your computer or compatible mobile device. The Trezor screen will light up.

Step 2: Install Trezor Suite – Your Command Center

Trezor Suite is our secure desktop and web application. It’s the interface where you will manage your portfolio, make transactions, and configure your device.

  1. On trezor.io/start, you will be prompted to download Trezor Suite for your operating system (Windows, macOS, Linux) or to use the web version.

  2. We recommend downloading the desktop app for enhanced security and access to all features, including Tor integration and coin control.

  3. Install the application and open it. It will automatically detect your connected Trezor device.

Step 3: Initialize and Create Your Recovery Seed

This is the most important step. Your recovery seed is a unique list of 12, 18, or 24 words generated by your Trezor.

  • It is your master key. It can restore all your accounts on any compatible wallet if your Trezor is lost or damaged.

  • It must never be digitalized. Never type it on a keyboard, store it in a cloud file, or take a photo of it.

  • Your Trezor screen will display the words one by one. Faithfully write them down in order on the provided recovery seed card.

  • Verify the seed. Trezor Suite will ask you to confirm several of the words to ensure you've recorded them correctly. This is your final safety check.

Security Pillar: This process happens entirely on your Trezor's secure display. Your computer or phone never sees the seed. This offline generation is the core of "cold storage."

Step 4: Set Up Your PIN and Explore

  • Create a Strong PIN: Using the Trezor Suite interface, you will set up a PIN. This PIN protects the device physically. The numbers will be randomized on your computer screen, and you confirm the sequence on your Trezor's display, preventing keyloggers from stealing it.

  • You're In! Once your PIN is set, your wallet is ready. Trezor Suite will now show your dashboard. You can now:

    • Receive crypto: Generate a receiving address for any supported asset.

    • Send crypto: Securely sign and broadcast transactions.

    • Explore features: Use the built-in Exchange, buy crypto directly, or explore advanced features like Shamir Backup (on Trezor Model T).

Why Starting Here (trezor.io/start) is Crucial for Your Security

The internet is filled with malicious copycat sites and phishing links. By beginning your journey at the official trezor.io/start page, you guarantee that:

  • You download the genuine Trezor Suite application.

  • Your device firmware is authentic and up-to-date.

  • You are following the verified, secure setup process designed by SatoshiLabs.

This single step eliminates the risk of interacting with counterfeit software designed to steal your funds.

Dive Deeper into the Trezor Ecosystem

Your Trezor is a gateway to a secure crypto life. With Trezor Suite, you have access to:

  • A Unified Portfolio: Track hundreds of coins and tokens in one clean, intuitive interface.

  • Integrated Exchanges: Swap assets directly within Suite through our trusted partners.

  • Privacy Features: Use CoinJoin for Bitcoin privacy or run Suite over Tor.

  • Advanced Asset Management: Set up multiple accounts, use passphrase encryption (a "hidden wallet"), and manage your NFT collection (via third-party interfaces like MetaMask with Trezor Connect).

Frequently Asked Questions (FAQs)

1. I lost my recovery seed card. What should I do?

If you still have access to your Trezor device and know your PIN, you should immediately initialize a backup. Set up your Trezor again using the "Create new wallet" function in Trezor Suite. This will generate a new recovery seed. You must transfer all your assets from your old accounts (secured by the lost seed) to the new accounts (secured by the new seed). Until you do, your funds are at risk if the lost seed is found by someone else.

2. Can I use my Trezor with third-party wallets like MetaMask?

Yes, absolutely. Trezor is compatible with many popular software wallets and DeFi interfaces through Trezor Connect. For example, you can connect your Trezor to MetaMask to interact with Ethereum dApps, but every transaction must still be physically confirmed on your Trezor device. This gives you the flexibility of Web3 with the security of hardware.

3. My Trezor screen is damaged, or the device is lost. How do I recover my funds?

This is exactly what your recovery seed is for. Purchase a new Trezor (or any compatible BIP39 wallet). During its setup, choose the "Recover wallet" option. Enter your original 12, 18, or 24-word recovery seed in the exact order. Once the process is complete, all your accounts and funds will be fully restored. This demonstrates why guarding your seed is paramount.

4. What is the difference between the Trezor Model One and Model T?

The Trezor Model One is our classic, affordable entry point with all fundamental security features. The Trezor Model T features a full-color touchscreen, on-device input for passphrases, support for more coins (like Cardano), and advanced features like Shamir Backup, which splits your seed into multiple shares for sophisticated backup setups. Both provide industry-leading security.

5. Is it safe to update my Trezor firmware?

Yes, and it is highly recommended. Firmware updates delivered through Trezor Suite contain vital security enhancements, new features, and support for additional assets. The update process is signed and verified by SatoshiLabs. Your seed and funds remain safe during the update, provided you follow the on-screen instructions in Suite.

6. I'm being asked for my seed phrase on a website. Is this normal?

NO. This is a SCAM. You should never, under any circumstances, enter your recovery seed on any website or into Trezor Suite itself. The only time you use your seed is during the physical recovery process on the Trezor device's screen itself. Trezor staff will never ask for it. Any website, pop-up, or support agent requesting your seed is attempting to steal your funds.

You Are Now in Control.

With your Trezor initialized, you have reclaimed sovereignty over your digital wealth. You are no longer dependent on third-party exchanges or software vulnerable to online attacks. Remember, with great security comes great responsibility: guard your recovery seed, use a strong PIN, and always verify addresses on your Trezor screen before sending.

Need help? Our comprehensive Support Center is available 24/7. Welcome to the Trezor family.

Your coins. Your keys. Your Trezor.

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